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Feb 13, 2005 Post By: Dave

Fraud

Hey everyone,

Well this afternoon, Peter received an email supposedly from Washington Mutual saying that it had suspected fraudulant activity with our account and that it was currently deactivated and that we had to follow a link to reactivate it. It sends you to the normal wamu.com sign in page to sign in. Then it asked for the card number, pin number, expiration date, and the 3 or 4 digit number on the back of the card(basically everything you would need to use it). So after Peter had done this, because we assumed it was Washington Mutual, we noticed on the wamu.com website that they said that they would never ask for our pin number over email. So immediatly we figured this must have been something wrong so we called the Washington Mutual number and we were told that it was not them who sent it to us and that it had been a random person trying to get our information. We ended up cancelling that card and changed basically anything that would have to do with what info we had given to them.

I am just alarming you all that this is something that can happen and to delete the message as soon as you receive it or let washington mutual know about it. Anyways, we have everything resolved now and are going tomorrow to make sure everything is changed. I really hope you all will never have to deal with this.

Other than all of that stuff, we are doing great and having fun here in Provo. We love you all and can't wait to see you all again.

Love, Anne and Peter



  1. Yes,

    This is a rampant problem right now with all companies. The rule to follow is to not reply to any website to put info in. When you get an e-mail that leads to personal information requests STOP! Contact the point of contact you know to be valid and ask them if the e-mail is legit. I have had 5 attempts like this in the last month.

    Mike

  1. Yeah Anne I guess I should have posted something about that earlier. I was actually learning about that last week at my internship. It is called "phishing". Make sure you check the bottom left corner of your browser when you rollover the link. It usually will be a different url link in that spot than it should be if it is a fraud. Sorry! I should have warned you!

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